zt77game Privacy Policy —
How We Protect Your Data
& Respect Your Rights

1

Who We Are

zt77game is a premium online casino and sports betting platform accessible at zt77game.app, operated for the benefit of players across Pakistan. zt77game acts as the data controller in respect of all personal data collected from its account holders — meaning zt77game determines the purposes and means by which your personal data is processed.

For all privacy-related enquiries, data subject access requests, or complaints regarding zt77game's handling of your personal data, the designated contact is zt77game's Data Protection Team, reachable at [email protected] with the subject line "Privacy Request".

2

Personal Data We Collect

zt77game collects personal data from you in three ways: directly from you when you register and use the platform, automatically as you interact with zt77game's services, and from third-party providers where necessary to verify your identity or process your payments.

3

How We Use Your Personal Data

zt77game uses the personal data it collects for the following purposes:

• Account management: To create, maintain, and secure your zt77game account, process your zt77game Login, and keep your account details accurate and up to date;
• Transaction processing: To process PKR deposits via Easypaisa, JazzCash, Raast, SadaPay, and bank transfer, and to process withdrawal requests to your registered payment method;
• Identity verification: To verify your identity and age (18+) through CNIC-based KYC, comply with anti-money laundering obligations, and prevent fraud;
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of support interactions;
• Responsible gaming: To implement and monitor responsible gaming tools including deposit limits, loss limits, session time limits, and self-exclusion requests;
• Platform improvement: To analyse aggregated, anonymised gameplay data to improve zt77game's games, features, and user experience;
• Security and fraud prevention: To detect and prevent unauthorised account access, fraudulent transactions, and other security incidents;
• Legal compliance: To comply with applicable laws, regulations, and lawful requests from regulatory authorities;
• Marketing communications: To send you promotional offers and zt77game platform updates — only where you have consented, and subject to your right to opt out at any time.

4

Legal Basis for Processing

zt77game processes your personal data on one or more of the following legal bases:

• Contract performance: Processing necessary to provide you with the zt77game services you have requested, including account management, game access, and payment processing;
• Legal obligation: Processing required to comply with anti-money laundering laws, age verification requirements, and other applicable legal obligations;
• Legitimate interests: Processing necessary for zt77game's legitimate business interests, including fraud prevention, platform security, and service improvement — where these interests are not overridden by your privacy rights;
• Consent: Processing for direct marketing communications and the use of non-essential cookies, where zt77game has obtained your prior consent. You may withdraw consent at any time.

5

Data Sharing & Third Parties

zt77game does not sell your personal data to third parties. zt77game may share your personal data with the following categories of recipients, strictly as necessary and subject to appropriate data protection safeguards:

• Payment providers: Easypaisa, JazzCash, Raast, SadaPay, and banking partners, to process your PKR deposits and withdrawals;
• Game software providers: Evolution, Pragmatic Play, Microgaming, NetEnt, and other certified game providers, to the extent necessary for game delivery and RTP auditing;
• Identity verification services: Third-party KYC and anti-fraud providers used to verify CNIC documents and screen against sanctions lists;
• IT infrastructure and hosting providers: Secure cloud hosting and data storage providers under strict data processing agreements;
• Regulatory and law enforcement authorities: Where zt77game is required by law or lawful order to disclose information about your account.

6

Cookies & Tracking Technologies

zt77game uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device by your browser when you visit zt77game.app. They help zt77game recognise you across sessions, maintain your zt77game Login state, and understand how the platform is used.

zt77game uses the following categories of cookies:

• Essential cookies: Required for the platform to function — including maintaining your zt77game Login session, remembering your responsible gaming settings, and ensuring the security of your account. These cannot be disabled without breaking platform functionality;
• Analytics cookies: Used to collect anonymised, aggregated data about how Pakistan players navigate zt77game — which game categories are most visited, which pages load slowest — to help zt77game improve its platform;
• Preference cookies: Remember your language and display preferences to personalise your zt77game experience;
• Marketing cookies: Used only where you have provided consent, to deliver relevant zt77game promotional content. You may opt out at any time through the Cookie Preferences panel accessible from the zt77game footer.

You can control and manage cookies through your browser settings. Disabling essential cookies may impair your ability to use the zt77game platform, including accessing your account and processing transactions.

7

Data Retention

zt77game retains personal data for the following periods, after which data is securely deleted or anonymised:

• Account data: Retained for the lifetime of your active zt77game account, plus 7 years following account closure — to comply with anti-money laundering record-keeping requirements;
• Transaction records: Retained for 7 years from the date of each transaction, consistent with financial record-keeping obligations;
• KYC documents (CNIC): Retained for the duration of your zt77game account plus 7 years following closure;
• Support communications: Retained for 3 years following the closure of each support interaction;
• Marketing consent records: Retained for the duration of your account or until you withdraw consent, whichever is earlier;
• Technical logs (IP addresses, login history): Retained for 12 months from collection, unless retention is required for an ongoing security investigation.

8

Data Security

zt77game implements technical and organisational security measures proportionate to the risk presented by the processing of your personal data. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and zt77game's servers;
• Encrypted storage of all personal data and financial records on zt77game's secure servers;
• Password hashing using industry-standard cryptographic algorithms — zt77game staff never have access to your plain-text password;
• Multi-factor authentication available on all zt77game accounts, protecting your account even if your password is compromised;
• Role-based access controls limiting zt77game staff access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of zt77game's platform infrastructure;
• Automated fraud and anomaly detection systems monitoring for unusual transaction or login activity across all zt77game accounts.

In the event of a personal data breach that is likely to result in a significant risk to affected players, zt77game will notify affected account holders as soon as reasonably practicable, with information about the nature of the breach and the steps zt77game is taking to address it.

9

Your Privacy Rights

As a zt77game account holder, you have the following rights in respect of your personal data. To exercise any of these rights, contact zt77game's Data Protection Team at [email protected]. zt77game will respond to all privacy rights requests within 30 days.

• Right of Access: Request a copy of all personal data zt77game holds about you. zt77game will provide this in a clear, readable format within 30 days of a verified request;
• Right to Rectification: Request correction of inaccurate or incomplete personal data. Some corrections can be made directly through your zt77game account settings;
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data. Note that zt77game may be unable to delete data it is legally required to retain, such as transaction records under anti-money laundering law;
• Right to Restriction of Processing: Request that zt77game restricts the use of your data in specific circumstances, such as where you contest its accuracy;
• Right to Data Portability: Request your personal data in a structured, commonly used, machine-readable format (such as JSON or CSV) for transfer to another service;
• Right to Object: Object to zt77game processing your data for direct marketing purposes. On receipt of an objection, zt77game will cease marketing communications immediately;
• Right to Withdraw Consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

10

Marketing Communications

zt77game may send you promotional communications — including bonus offers, new game announcements, and loyalty programme updates — via your registered Pakistan mobile number through WhatsApp or SMS, where you have provided consent during registration or at a subsequent point.

You may opt out of marketing communications at any time by:

• Replying "STOP" to any zt77game SMS or WhatsApp marketing message;
• Updating your marketing preferences through the zt77game account settings panel;
• Contacting zt77game support at [email protected] with the subject "Marketing Opt-Out".

Opting out of marketing communications will not affect your ability to receive transactional communications from zt77game — such as deposit confirmations, withdrawal notifications, OTP messages, and account security alerts — which are sent as part of the account service regardless of your marketing preferences.

11

Minors

12

Changes to This Privacy Policy

zt77game reserves the right to update or modify this Privacy Policy at any time. Where a material change is made, zt77game will notify all registered account holders via their registered Pakistan mobile number, or via an in-platform notification displayed upon their next zt77game Login.

The effective date at the top of this Privacy Policy will be updated to reflect any revision. Your continued use of the zt77game platform following publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with a revised policy, you may close your account by contacting zt77game support.

13

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or zt77game's handling of your personal data, please contact zt77game's Data Protection Team through the following channels:

• Email: [email protected] — Subject line: "Privacy Request" (responses within 4 hours)
• Live Chat: Available 24/7 on zt77game.app (average response under 5 minutes)
• WhatsApp & Telegram: Available 24/7 via the contact details provided in your zt77game account welcome message

zt77game is committed to resolving all privacy enquiries fairly and promptly. If you are not satisfied with zt77game's response to a privacy complaint, you have the right to refer the matter to the relevant data protection authority in your jurisdiction.